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Independent review

Ro review: GLP‑1 pricing and terms

3.9/5

Trustpilot, 5,378 reviews, read 12 Aug 2026

What we could verify

$149/momembership

Medication priced separately, and not published

✓ Verified 12 Aug 2026

Cancellation

Online, self-service

Ro's own site, not a paid placement

What Ro charges, as its own pages state it.

  • Insurance accepted
  • Cancel online

What stands out

  • Dose pricing Dose schedule not recorded
  • Insurance Files insurance claims
  • Regulatory record Nothing found in our search
  • Legal entity Legal entity published
  • Cancellation Cancel online, self-service

We can price Ro's membership and we cannot price its medication. Ro publishes no per-drug cost we could read and date, so this page shows the fee with the date we read it, and nothing where the medication price would go.

Verdict: The reason to consider Ro is that it files insurance claims. What we cannot tell you is what the medication costs. Ro publishes no per-drug price we could read and date, so the membership is the only charge on this page and the total is unknown.

  • One of the few providers we track that files insurance claims on your behalf. Coverage is not guaranteed.
  • Publishes and dates its membership fee, so you know the recurring charge before you sign up.
  • Lists both semaglutide and tirzepatide, both compounded, so switching between them does not mean switching provider.

Quick facts

Medications
Regulatory record
No actions on record
Price history

Pricing, verified at checkout

Price changes appear in the change log.

No plans on file for Ro. Nothing published

Where it falls short

The membership is the only charge we can put a date on. Without a medication price this page cannot give you a first-year total, and we cannot score Ro on cost at all.

  • Publishes no medication price we could verify, so you cannot work out the monthly total from this page.
  • Publishes no dose-by-dose price schedule, so we cannot score it on cost.

How Ro compares

Ro compared with 3 alternative providers.
Metric
VerifiedDose score Not scored 9.3 7.9 7.4
From / month Not published No plan on file $99 Price verified ✓ Price checked $149 Price verified ✓ Price checked $149 Price verified Price checked · 15 days ago
Insurance Files insurance claims Not recordedFiles claimsNot recorded

More columns to the right. Drag or swipe the table.

How it works

Ro terms: what the provider states about its model, timing, insurance and cancellation.

Model
Hybrid
Membership fee
$149 / mo, billed separately ✓ checked 12 Aug 2026
Insurance
Files claims on your behalf
Time to a prescription decision
Not stated
Cancellation
Online, self-service
States served
Not published
VerifiedDose score
Not scored: no dated price to weight. How we rate providers.

What users say about the app

Two windows, both dated

These rate the app, not Ro's clinical care.

App users All-time average 4.79/5 Most recent 50 average 2.46/5 10,551 all-time · last 50, 62% at 1–2 stars · Apple App Store rating of the Ro: Online Healthcare app (opens in a new tab), read 11 Aug 2026
  • 14 price
  • 12 support
  • 11 billing
What reviewers wrote about the app
  • Rated 1 out of 5 Trick pricing

    They will get you to sign up at one price say $74 a month. Have you pay the $39 to meet with their physician?. Then the price jumps up $40 to $50 a month from what you had previously agreed upon! Good luck getting the $39 back also.

    Globechet · 9 Aug 2026 · App Store (opens in a new tab)

  • Rated 5 out of 5 Great company

    The customer service is excellent. They are very quick to respond and very helpful. I

    Zinny Lou · 27 Jul 2026 · App Store (opens in a new tab)

Evidence and company record

As of 20 Aug 2026, prices are checked by manual check. Third-party reputation: Trustpilot 3.9 from 5,378 reviews. Official domain: https://ro.co/.

Regulatory record

Regulatory record No regulatory flags on file for Ro. last checked 20 Aug 2026 Checked: FDA warning letters, federal court dockets, state medical board actions.

What has changed

  • Monthly price withdrawn

    Ro $249 → not published

    Observation and source

    Recorded here on 9 Aug 2026. This entry predates our observation log, so the day the provider's page changed is not on file.

    Ro publishes no per-drug price — see the semaglutide entry above. Same browser read, same date.

    The page this was read from (opens in a new tab)
  • Monthly price withdrawn

    Ro $249 → not published

    Observation and source

    Recorded here on 9 Aug 2026. This entry predates our observation log, so the day the provider's page changed is not on file.

    Tirzepatide — price withdrawn, no verified figure on file

    The page this was read from (opens in a new tab)
  • Monthly price withdrawn

    Ro $149 → not published

    Observation and source

    Recorded here on 9 Aug 2026. This entry predates our observation log, so the day the provider's page changed is not on file.

    Ro publishes no per-drug price.

    The page this was read from (opens in a new tab)
  • Monthly price withdrawn

    Ro $149 → not published

    Observation and source

    Recorded here on 9 Aug 2026. This entry predates our observation log, so the day the provider's page changed is not on file.

    Semaglutide — price withdrawn, no verified figure on file

    The page this was read from (opens in a new tab)
  • Required fee increased

    Ro $145 → $149

    Observation and source

    Recorded here on 9 Aug 2026. This entry predates our observation log, so the day the provider's page changed is not on file.

    Read in a browser 9 Aug 2026: $39 first month, $149/mo ongoing, $74/mo on an annual prepay.

    The page this was read from (opens in a new tab)

Where it prescribes

No state coverage on file for Ro. Nothing published

Sources

  • Ro public checkout and terms of service, verified

How this site works

How we rate providers

Verified price, first-year cost, availability, speed to prescription, cancellation terms, regulatory record. Methodology.

No clinical review

We are not clinicians and this page carries no clinical review. Drug and regulatory facts are cited directly from FDA, CMS and court records.

How we make money

We may earn a referral fee from links on this page. Fees never influence ratings. Full disclosure.